COVID-19 Updates

Relevant Topics (up-to-date as of February 24, 2021)

Public Health Measures: 

For COVID-19 Information for Albertans, please visit:


Canada's COVID-19 Economic Response Plan

for a complete list of all support programs please click on this link: Economic Response Plan

Support for Individuals: 

For Individuals & Families: 

o   Employment Insurance (EI)

o   Canada Recovery Benefit (CRB)

o   Canada Recovery Caregiving Benefit (CRCB)

o   Canada Recovery Sickness Benefit (CRSB)

o   Mortgage Deferral Payment  


Persons with disabilities: Special one time, tax free, non-reportable payment

Students & Recent Graduates: Helping student loan borrowers

Seniors: Reduced minimum withdrawals for Registered Retirement Income Funds


Support for Businesses: 

Canada Emergency Wage Subsidy (CEWS)

Extending work-sharing program

Canada Emergency Business Account (CEBA)

Canada Emergency Rent Subsidy (CERS) (HASCAP) 

Emergency / Recovery Benefits – Main Phone Numbers


You can reach the CRA using two general phone numbers:




o   If you are having trouble applying for an emergency/recovery benefit because they haven’t filed a 2019 tax return;

o   If you want to make changes to their account (updates to address or direct deposit); and

o   If you are having trouble accessing the CRA My Account.




This phone number can be used to obtain general information about the new Canada Recovery Benefits (CRB, CRCB and CRSB):

o   Eligibility requirements;

o   The payment amount for each period; and

o   How and when to apply.



For employment opportunities please refer to Canada's Job Bank:



For immediate assistance regarding COVID-19 and any questions you may have please contact:
Phone-: 1-833-784-4397
Email: [email protected]\

COVID Alert App


  • Canada’s Chief Public Health Officer is now recommending the use of non-medical masks when out in public
  • Health officials are recommending Canadians to get the seasonal flu-shot 
  • Maintain social distancing and wash your hands often 



New travel measures

Mandatory COVID-19 testing

To be allowed to board a flight to Canada, all air passengers 5 years of age or older, including Canadians, are required to show a negative COVID-19 molecular test result taken within 72 hours prior to boarding their scheduled departure to Canada.

All travellers 5 years of age or older, including Canadians, arriving to Canada by land are required to show a negative COVID-19 molecular test result taken in the United States within 72 hours prior to crossing the border into Canada.

Alternatively, travellers can present a positive COVID-19 molecular test taken between 14 and 90 days prior to departure.

Hotel Quarantine

The Government of Canada has introduced further measures to help limit the spread of COVID-19 and its variants in Canada.

We strongly advise Canadians to cancel or postpone non-essential travel plans outside of Canada. Now is not the time to travel.

People who travel by air for non-essential reasons will face new measures and expenses when they return to Canada.

Travellers must still provide proof of a negative COVID-19 molecular test taken up to 72 hours before their scheduled departure time.

As of February 21, 2021, at 11:59 pm ET, travellers, unless exempted, will also be required to:

  • reserve a government-authorized hotel for 3 nights prior to departure to Canada
  • take a COVID-19 molecular test on arrival in Canada
  • stay in the government-authorized hotel while awaiting the results of the COVID-19 molecular test taken on arrival
  • pay for the cost of the hotel stay, as well as all associated costs for:
    • food
    • security
    • transportation
    • infection prevention and control measures

Travellers must present proof of having reserved and pre-paid for their accommodation through ArriveCAN.

Travellers will still be required to complete the remainder of the mandatory 14-day quarantine after their mandatory hotel stopover.

The list of government-authorized hotels is now available.

Exemptions from hotel stopover

Travellers are exempt from the 3-night hotel stay if they’re:


At-home testing

Travellers will also be required to take another COVID-19 molecular test on day 10 of their 14-day quarantine. Travellers will be provided with a COVID-19 test kit and instructions before leaving the airport.